Pricing

Enterprise Capability.
Small-Utility Price.

Connection-based bundles starting at $400/yr. One annual invoice. No setup fees, no per-user charges, no bid process to start.

The matrix

Pick a Bundle. Price by Size.

Price is set by your system size — connections or population, whichever ranks higher.

BundleSmall
<500 conn
Rural
<3,300 conn
Medium
<10K conn
Large
10K–25K
Enterprise
>25K
Base
Logbook · Address Book · Calendar · Locations
$400$400$400$400Contact
Operations
+ Logsheet · Work Orders · Inventory · Assets · Reports · KC
$1,800$3,600$14,400$28,800Contact
Management
+ Cost of Service · Chart of Accounts · CIP · Budget · Reports · KC
$2,250$4,500$18,000$36,000Contact
Full
Operations + Management · KC 7,500 pg/mo · ~17% off
$3,375$6,750$27,000$54,000Contact
All prices /year Annual billing only No setup fees No per-user charges Purchase orders accepted
What's included

Four Bundles.

Base

From $400/yr · 5 users
  • Operator Logbook
  • Address Book
  • Calendar
  • Locations
  • Flat price, every size

Operations

Day-to-day · 25 users
  • Logsheet Builder
  • Work Orders & PM
  • Inventory
  • Asset Management
  • Reports
  • Knowledge Center (2,000 pg/mo)

Management

Planning & finance · 25 users
  • Cost of Service
  • Chart of Accounts
  • Asset Management
  • Capital Improvement Plan
  • Budget
  • Reports
  • Knowledge Center (5,000 pg/mo)

Full

Everything · 50 users · ~17% off
  • Operations + Management combined
  • Knowledge Center (7,500 pg/mo)
  • Best value per module
Dedicated deployments

Need Your Own Instance?

🔒

Single Tenant

The Full bundle in an isolated instance — unlimited users, SOC 2 Type II managed hosting.

  • Medium: $45,000/yr
  • Large: $90,000/yr
  • Dedicated database & resources
🏷️

White Label

Your brand, multiple utility accounts, custom domain. LRMS backs up your help desk for site-down or major issues.

  • Custom quote
  • For consultants & contract operators
  • Multiple utilities under one roof
🛠️

Onboarding

Done with you, not for you. Optional, quoted per task — typical small utility is live in 1–3 days.

  • Data loads, report & logsheet setup
  • On-site available
  • No shelfware
Questions

Pricing FAQ

Why annual billing only?

One invoice a year fits how utilities budget and purchase — through a board-approved budget line and a purchase order, not a monthly credit-card charge. It keeps the price low and the paperwork simple.

How is my size bucket determined?

By connections or population, whichever ranks higher. A utility with few direct connections but a large service population is priced on population — and vice versa.

Can I upgrade bundles later?

Yes. Start with Base or Operations and move up when you're ready. Every module talks to every other, so nothing you've entered is lost.

What about the Knowledge Center page limits?

Each bundle includes a monthly page allowance (2,000 / 5,000 / 7,500). All processing runs on US-based LLMs — no foreign-origin models touch your data.

Are there setup fees?

No setup fees anywhere. Onboarding help is optional and quoted per task if you want it.

Do you take purchase orders?

Yes — PO-based purchasing is standard. Request a quote and we'll send a formal document for your board.